News Release

Spok Reports First Quarter 2023 Results

Strong improvement in net income and adjusted EBITDA

Company increases financial guidance for the full year 2023

Wireless Revenue Growth on both a Sequential and Year-Over-Year Basis

Alexandria, Va. (May 3, 2023) – Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced results for the first quarter ended March 31, 2023. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.3125 per share, payable on June 23, 2023, to stockholders of record on May 25, 2023.

Recent Highlights:

  • Generated net income of $3.1 million, or $0.15 per diluted share, compared to a net loss of $7.2 million, or $0.37 per diluted share, in the prior year period
  • Generated $6.9 million of adjusted EBITDA in the first quarter, compared to a loss of $2.1 million in the first quarter of 2022
  • Software operations bookings totaled $5.7 million for the first quarter, compared to $5.2 million in the first quarter of 2022, a nearly 9% year-over-year increase
  • First quarter 2023 software operations bookings included 15 six-figure customer contracts, including four new logo customers
  • First quarter 2023 wireless average revenue per unit (ARPU) was $7.59, up on both a sequential and year-over-year basis, with units in service down less than 1% from the prior quarter
  • First quarter 2023 wireless revenue of $19.0 million, up 1% from revenue of $18.8 million in the year ago period
  • Capital returned to stockholders in the first quarter of 2023 totaled $6.9 million in the form of the Company’s regular quarterly dividend
  • Cash and equivalents balance of $29.5 million on March 31, 2023, and no debt

“I am proud of what the Spok team has been able to accomplish in the first quarter and believe that these results position us well for the remainder of the year, as we continue to execute our focus on generating cash flow and returning capital to stockholders,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “Last quarter, we made tremendous progress in several key performance areas, including wireless trends, software bookings and backlog levels, as well as expense management, as we continued to see expense declines on both a sequential and year-over-year basis. We were able to accomplish this while investing in our Spok Care Connect and Wireless solutions. I am particularly pleased with our performance in Wireless, as we grew first quarter revenue on both a sequential and year-over-year basis and further minimized unit churn. More than half of the nearly 5% annual growth in ARPU in the first quarter reflects the impacts of pricing actions taken in late 2022 and, to a lesser extent, sales of our new GenA™ pager. We look forward to continued success in the remainder of the year and believe our extensive experience operating our established communication solutions will create significant value for stockholders by maximizing revenue and cash flow generation.”

Financial Highlights:

 

For the three months ended March 31,

(Dollars in thousands)

2023

 

2022

 

Change (%)

Revenue     
Wireless revenue     
Paging revenue

$           18,525

 

$           18,313

 

1.2 %

Product and other revenue

                   503

 

                   533

 

(5.6) %

Total wireless revenue

$           19,028

 

$           18,846

 

1.0 %

      
Software revenue     
License

$             1,618

 

$             1,824

 

(11.3) %

Professional services

                3,239

 

                3,336

 

(2.9) %

Hardware

                   356

 

                   589

 

(39.6) %

Maintenance

                8,939

 

                9,230

 

(3.2) %

Total software revenue

             14,152

 

             14,979

 

(5.5) %

Total revenue

$           33,180

 

$           33,825

 

(1.9) %

 

For the three months ended March 31,

(Dollars in thousands)

2023

 

2022

 

Change (%)

GAAP     
Operating expenses

$           28,463

 

$           42,493

 

(33.0) %

Net income (loss)

$             3,117

 

$           (7,214)

 

143.2 %

Cash, cash equivalents, and short-term investments (as of period end)

$           29,550

 

$           46,328

 

(36.2) %

Capital returned to stockholders

$             6,933

 

$             6,524

 

6.3 %

      
Non-GAAP     
Adjusted operating expenses

$           27,217

 

$           37,064

 

(26.6) %

Adjusted EBITDA

$             6,899

 

$           (2,124)

 

424.8 %

 

For the three months ended March 31,

(Dollars in thousands, excluding units and service and ARPU)

2023

 

2022

 

Change (%)

Key Statistics     
Wireless units in service

                   811

 

                   838

 

(3.2) %

Wireless average revenue per unit (ARPU)

$               7.59

 

$               7.24

 

4.8 %

Software operations bookings(1)

$             5,678

 

$             5,212

 

8.9 %

Software maintenance bookings(2)

$           11,300

 

$             9,105

 

24.1 %

Software backlog (as of period end)

$           46,540

 

$           40,532

 

14.8 %

1) Software operations bookings includes net new (i.e., new customers or incremental add-on sales to existing customers) sales of license, professional services, equipment, and first-year maintenance.

2) Software maintenance bookings includes the renewal of maintenance and term license contracts.

Financial Outlook:

The Company also increased its financial guidance and now expects the following for the full year 2023:

(Unaudited and in millions) 

Current Guidance

Full Year 2023

 

Prior Guidance

Full Year 2023

  

From

 

To

 

From

 

To

Revenue        
Wireless 

$                           73.0

 

$                           75.5

 

$                           71.5

 

$                           74.5

Software 

$                           58.0

 

$                           62.0

 

$                           57.5

 

$                           62.0

Total Revenue 

$                         131.0

 

$                         137.5

 

$                         129.0

 

$                         136.5

         
Adjusted EBITDA 

$                           24.5

 

$                           26.5

 

$                           24.0

 

$                           26.0

2023 First Quarter Call:

Management will host a conference call and webcast to discuss these financial results on Thursday, May 4, 2023, at 9:30 a.m. Eastern Time. The presentation is open to all interested parties and may include forward-looking information.

Conference Call Details

Date/Time:Thursday, May 4, 2023, at 9:30 a.m. ET
Webcast:https://www.webcast-eqs.com/register/spok_q12023_en/en
U.S. Toll-Free Dial In:877-407-0890
International Dial In:1-201-389-0918

To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website.

Investor Day Program:

Following the First Quarter 2023 call, Spok will host an Investor Day with financial analysts and institutional investors, from 11:00 a.m. ET to 3:00 p.m. ET. Spok’s executive leadership team will present an updated view of the Company’s long-term strategy and capital allocation plans, followed by a live Q&A session.

A live webcast of the earnings conference call and Investor Day, along with the earnings release and Investor Day materials, will be available on Spok’s Investor Relations website at https://investors.spok.com/.  A replay of the Investor Day presentation will also be accessible on the Company’s website.

* * * * * * * * *

Non-GAAP Financial Measures

This press release contains the following non-GAAP financial measures: adjusted operating  expenses and adjusted EBITDA. Adjusted operating expenses excludes depreciation, amortization and accretion, impairment of intangible assets and severance and restructuring costs. Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation, amortization and accretion expense, stock-based compensation expense, impairment of intangible assets and severance and restructuring. With respect to our expectations under “Financial Guidance” above, reconciliation of adjusted EBITDA to net income (loss) is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and uncertainty with respect to certain items included in net income (loss) that are excluded from adjusted EBITDA, in particular, income tax benefit / expense, stock-based compensation expenses, impairment of intangible assets, severance and restructuring and other non-recurring expenses. These items can have unpredictable fluctuations based on unforeseen activity that is out of our control and /or cannot be reasonably predicted.

We believe that these non-GAAP financial measures provide useful information to management and investors regarding certain financial and business trends relating to Spok’s financial condition and results of operations. We use these non-GAAP measures for financial, operational, and budgetary decision-making purposes, to understand and evaluate our core operating performance and trends, and to generate future operating plans. We believe that these non-GAAP financial measures permit us to more thoroughly analyze key financial metrics used to make operational decisions and allow us to assess our core operating results. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies who present similar non-GAAP financial measures. We adjust for certain items because we do not regard these costs as reflective of normal costs related to the ongoing operation of the business in the ordinary course. In general, these items possess one or more of the following characteristics: non-cash expenses, factors outside of our control, items that are non-operational in nature, and unusual items not expected to occur in the normal course of business. We believe it is important to exclude these costs, given that they do not represent future operational costs under this strategic business plan. This allows us to assess the underlying performance of our core business under this new strategic business plan.

We do not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principle of these non-GAAP financial measures is that they exclude significant amounts that are required by GAAP to be recorded in the Company’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by management about which items are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of our non-GAAP financial measures to the comparable GAAP financial measures, which are included in this press release, and not to rely on any single financial measure to evaluate our business.

Tables to Follow

SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited and in thousands except share, per share amounts and ARPU)
     
  

For the three months ended

  

3/31/2023

 

3/31/2022

Revenue:    
Wireless 

$                        19,028

 

$                        18,846

Software 

                          14,152

 

                          14,979

Total revenue 

                          33,180

 

                          33,825

Operating expenses:    
Cost of revenue (exclusive of items shown separately below) 

                            6,536

 

                            7,804

Research and development 

                            2,493

 

                            6,497

Technology operations 

                            6,587

 

                            7,013

Selling and marketing 

                            3,901

 

                            5,315

General and administrative 

                            7,700

 

                          10,435

Depreciation, amortization and accretion 

                            1,236

 

                               934

Severance and restructuring 

                                 10

 

                            4,495

Total operating expenses 

                          28,463

 

                          42,493

% of total revenue 

85.8 %

 

125.6 %

Operating income (loss) 

                            4,717   

 

                           (8,668)

% of total revenue 

14.2 %

 

(25.6) %

Interest income 

                               272

 

                                 67

Other income (expense) 

                                 53

 

                                (13)

Income (loss) before income taxes 

                            5,042

 

                           (8,614)

(Provision for) benefit from income taxes 

                           (1,925)

 

                            1,400

Net income (loss) 

$                          3,117

 

$                         (7,214)

Basic net income (loss) per common share 

$                            0.16

 

$                           (0.37)

Diluted net income (loss) per common share 

                              0.15

 

                             (0.37)

Basic weighted average common shares outstanding 

                   19,897,445

 

                   19,599,526

Diluted weighted average common shares outstanding 

                   20,182,692

 

                   19,599,526

Cash dividends declared per common share 

                          0.3125

 

                          0.3125

SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
     
  

3/31/2023

 

12/31/2022

     
ASSETS 

(Unaudited)

  
     
Current assets:    
Cash and cash equivalents 

$                            29,550

 

$                            35,754

Accounts receivable, net 

                              22,644

 

                              26,861

Prepaid expenses 

                                7,150

 

                                6,849

Other current assets 

                                   628

 

                                   587

Total current assets 

                              59,972

 

                              70,051

Non-current assets:    
Property and equipment, net 

                                7,802

 

                                8,223

Operating lease right-of-use assets 

                              13,401

 

                              13,876

Goodwill 

                              99,175

 

                              99,175

Deferred income tax assets, net 

                              50,706

 

                              52,398

Other non-current assets 

                                   694

 

                                   754

Total non-current assets 

                            171,778

 

                            174,426

Total assets 

$                          231,750

 

$                          244,477

     
LIABILITIES AND STOCKHOLDERS’ EQUITY    
     
Current liabilities:    
Accounts payable 

$                              4,659

 

$                              5,880

Accrued compensation and benefits 

                                6,063

 

                              11,628

Deferred revenue 

                              24,629

 

                              26,274

Operating lease liabilities 

                                4,964

 

                                5,096

Other current liabilities 

                                4,823

 

                                4,573

Total current liabilities 

                              45,138

 

                              53,451

Non-current liabilities:    
Asset retirement obligations 

                                7,353

 

                                7,237

Operating lease liabilities 

                              10,064

 

                              10,604

Other non-current liabilities 

                                   846

 

                                1,107

Total non-current liabilities 

                              18,263

 

                              18,948

Total liabilities 

                              63,401

 

                              72,399

Commitments and contingencies    
Stockholders’ equity:    
Common stock 

                                       2

                                        2
Additional paid-in capital 

                              99,599

 

                              99,908

Accumulated other comprehensive loss 

                               (1,897)

 

                               (1,909)

Retained earnings 

                              70,645

 

                              74,077

Total stockholders’ equity 

                            168,349

 

                            172,078

Total liabilities and stockholders’ equity 

$                          231,750

 

$                          244,477

SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited and in thousands)
    
 

For the three months ended

 

3/31/2023

 

3/31/2022

Operating activities:   
Net income (loss)

$                              3,117

 

$                             (7,214)

Adjustments to reconcile net income (loss) to net cash provided (used) by operating activities:   
Depreciation, amortization and accretion

                                1,236

 

                                   934

Deferred income tax expense (benefit)

                                1,886

 

                               (1,024)

Stock-based compensation

                                   936

 

                                1,115

Provisions for credit losses, service credits and other

                                     29

 

                                   594

Changes in assets and liabilities:   
Accounts receivable

                                4,187

 

                                2,951

Prepaid expenses and other assets

                                 (282)

 

                               (1,421)

Net operating lease liabilities

                                 (197)

 

                                   (91)

Accounts payable, accrued liabilities and other

                               (6,680)

 

                                   879

Deferred revenue

                               (1,621)

 

                               (1,602)

Net cash provided by (used in) operating activities

                                2,611

 

                               (4,879)

Investing activities:   
Purchases of property and equipment

                                 (649)

 

                                 (679)

Purchase of short-term investments                                     — 

                             (14,967)

Maturity of short-term investments                                     — 

                              15,000

Net cash used in investing activities

                                 (649)

 

                                 (646)

Financing activities:   
Cash distributions to stockholders

                               (6,933)

 

                               (6,524)

Purchase of common stock for tax withholding on vested equity awards

                               (1,245)

 

                               (1,209)

Net cash used in financing activities

                               (8,178)

 

                               (7,733)

Effect of exchange rate on cash and cash equivalents

                                     12

 

                                     25

Net decrease in cash and cash equivalents

                               (6,204)

 

                             (13,233)

Cash and cash equivalents, beginning of period

                              35,754

 

                              44,583

Cash and cash equivalents, end of period

$                            29,550

 

$                            31,350

Supplemental disclosure:   
Income taxes paid/(refunded)

$                                   (6)

 

$                                 (39)

SPOK HOLDINGS, INC.
UNITS IN SERVICE, MARKET SEGMENTS,
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
                 
  For the three months ended
  3/31/2023 12/31/2022 9/30/2022 6/30/2022 3/31/2022 12/31/2021 9/30/2021 6/30/2021
Account size ending units in service (000’s)                
1 to 100 units            48            50            51            53            54            55            57            58
101 to 1,000 units          149          147          147          149          150          154          154          155
>1,000 units          614          620          626          633          634          638          642          656
Total          811              817              824              835              838              847              853              869   
                 
Market segment as a percent of total ending units in service                
Healthcare 85.7 % 85.4 % 85.0 % 85.0 % 84.7 % 84.7 % 84.6 % 84.5 %
Government 4.3 % 4.4 % 4.1 % 4.2 % 4.7 % 4.8 % 4.8 % 4.9 %
Large enterprise 4.1 % 4.0 % 3.9 % 4.0 % 3.9 % 3.9 % 4.1 % 4.1 %
Other(b) 5.9 % 6.1 % 7.0 % 6.8 % 6.7 % 6.6 % 6.4 % 6.4 %
Total  100.0 %  100.0 %  100.0 %  100.0 %  100.0 %  100.0 %  100.0 %  100.0 %
                 
Account size ARPU                
1 to 100 units $    12.21 $    11.95 $    11.80 $    11.41 $    11.52 $    11.58 $    11.67 $    11.69
101 to 1,000 units         8.65         8.66         8.44         8.27         8.24         8.30         8.38         8.35
>1,000 units         6.96         6.86         6.69         6.63         6.64         6.63         6.65         6.68
Total $      7.59     $      7.50     $      7.40     $      7.23     $      7.24     $      7.26     $      7.29     $      7.32   
                 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
RECONCILIATION OF ADJUSTED OPERATING EXPENSES
(Unaudited and in thousands)
     
  

For the three months ended

  

3/31/2023

 

3/31/2022

Operating expenses 

$                           28,463

 

$                           42,493

Add back:    
Depreciation, amortization and accretion 

                              (1,236)

 

                                (934)

Severance and restructuring 

                                   (10)

 

                              (4,495)

Adjusted operating expenses 

$                           27,217

 

$                           37,064

RECONCILIATION OF ADJUSTED EBITDA
(Unaudited and in thousands)
     
  

For the three months ended

  

3/31/2023

 

3/31/2022

Net income (loss) 

$                             3,117

 

$                            (7,214)

Add back:    
Provision for (benefit from) income taxes 

                               1,925

 

                              (1,400)

(Other income) expense 

                                   (53)

 

                                    13

Interest income 

                                 (272)

 

                                  (67)

Depreciation, amortization and accretion 

                               1,236

 

                                  934

EBITDA 

$                             5,953

 

$                            (7,734)

Adjustments:    
Stock-based compensation 

                                  936

 

                               1,115

Severance and restructuring 

                                    10

 

                               4,495

Adjusted EBITDA 

$                             6,899

 

$                            (2,124)