Customer support
How can we help?
Support options are based on your account type – wireless/paging accounts and software accounts.
Software customer support
Phone
Americas:
+1 (800) 420-9705
Australia:
1800 016 719
Asia Pacific (outside of Australia):
+61 (8) 6240 0094
Note: Asia Pacific and Australia will need your PIN to get support.
Customer Portal
Access the portal and submit a ticket.
Maintenance email
Send an email if you have a question regarding your existing maintenance agreement or if you need a quote for your maintenance renewal.
Wireless messaging customer support
Phone
Open a single pager account:
+1 (888) 576-1348
Consumer/small business:
+1 (866) 433-8726
Major or government accounts:
+1 (888) 957-7243
Medical accounts:
+1 (800) 763-6255
National accounts:
+1 (866) 206-6635
Reseller Support:
+1 (800) 736-3159
My Account
Access My Account to manage your wireless account
Contact wireless customer support
Do you have an issue you’re unable to solve in My Account? Fill out the form below, and we’ll get back to you as soon as possible. If you need technical assistance, including if you’re unable to receive or send pages, please contact us via phone for prompt resolution.